Parker County Beef Company FAQs
Get answers to your most common questions!
What is the history and background of your ranch?
The Burtnetts have been raising cattle for over 100 years in Springtown, TX. In 2023, we expanded to offer our high-quality beef nationwide.
Where is your ranch located?
Our headquarters is in Springtown, TX, with operations across Wise and Parker Counties. Visit us at 1705 N FM 51, Springtown, TX, 76082.
What types of beef products do you offer?
We provide a range of products, including individual cuts like ground beef, steaks, roasts, ribs, organs, bones, and curated boxes.
What makes your beef different from grocery store beef?
Our transparent process, visible on social media, showcases the journey from pasture to plate.
Is your beef grass-fed, grain-finished, or both?
Our cattle are grass-fed and grain-finished for over 150 days for quality marbling.
What is the diet of your cattle?
Initially grass-fed, our cattle later consume free-choice hay and grain before processing.
What breed(s) of cattle do you raise?
Primarily Black Angus, with some legacy Hereford and Charolais bulls being phased out.
Where is your beef processed?
Processed at a local USDA processor, we ensure fresh inventory rotation.
Are your products USDA certified?
Our beef is processed under USDA inspection for quality and health standards.
How long are your beef products aged?
Our products are wet-aged for 14 days prior to packaging.
What shipping options, costs, and lead times do you offer?
We ship nationwide every Monday via UPS on dry ice, usually within 4 days.
How is the beef packaged and shipped?
Our beef is individually wrapped, labeled, vacuum sealed, with ground beef in 1lb packages.
What is your policy on cancellations, returns, or exchanges?
We offer replacements for shipping issues while resolving the matter with UPS.
Do you offer gift purchases or E-Gift cards?
Yes, both are available, with E-Gift cards accessible on our website.
How can I place an order and what payment methods are accepted?
Place orders online, via social media, or by calling/texting 817-404-7405. We accept credit/debit cards and cash.
Do you offer any discounts, subscriptions, or loyalty programs?
Our Subscribe and Save program provides a 5% discount and a free cut of beef with each order.
How should your beef be stored and cooked for optimal quality?
Store frozen and thaw in the refrigerator for best quality.
How do you ensure the quality and safety of your products?
We adhere to strict standards for storage and transport, ensuring freshness and safety.
What is your approach to sustainability and environmental stewardship?
We consider impacts on people, land, animals, and the environment in every decision.
How can customers contact you for support or inquiries?
Call or text us at 817-404-7405 or you can email us at orders@parkercountybeefcompany.com